Day 1 Training Agenda (5-7hrs):

  • Meet with the owner Melissa  (at some point during Training Program)

  • Review Employee Procedures

    • Staff Cubbies

    • Schedule

    • Clock in & out for shifts and breaks using Homebase

    • Lunch and Breaks

  • Review of No Barks About It services offered

  • Review No Barks About It purpose and values

  • Staff equipment

    • Location and storage

    • Proper use

    • Maintenance and cleaning

  • Review how to interact with dogs:

    • Do Not Enter any crates or rooms with dogs in them until approved for dog handling

    • Do Not approach dogs at the fence

    • Do Not reach out and pet dogs while they are being led on leash

    • Do Not reach through the fences or crates

    • Do Not pick up little dogs

    • Walk with purpose in the daycare rooms: keep moving

  • In Depth Tour of No Barks About It

    • Front desk area

    • Check-in area

    • Daycare leash area and storage cubbies

    • All yards

    • Food areas for dogs and staff (refrigerators), employee food policy (no food in DC)

    • Laundry area

    • Supply areas

    • Bathroom

  • Review how to clean using mop, sprays, and proper waste disposal

    • Removal of urine

    • Removal of solid feces

    • Removal of liquid feces or vomit

  • Location of daily checklists throughout facility and how to use them

Day 2 Training Agenda (5hrs):

  • Review Cleaning Areas:

    • Waste removal

    • Cleaning urine/feces/vomit inside

    • Cleaning urine/feces/vomit outside

    • Cleaning crates

    • Cleaning walls, doors and dividers by hand

    • Cleaning a cot

    • Cleaning water bowls and toys

    • Cleaning playgyms

    • Cleaning poop collection buckets

    • Cleaning the Slumber Room

    • Cleaning & restocking the breakroom and bathroom

    • Doing Laundry (mop heads, towels, blankets)

    • Cleaning the lobby & self wash

    • Taking out garbage and recycling

    • Refilling spray bottles

    • Mops/Mop Buckets use and storage

    • Kaivac operation and use

  • Take Test Covering Items from Day 1

  • Read Chemical Safety  and PPD Sections of General Facility SOPs

    • MSDS binder location

    • Operations cards & chemical dilution guide

    • Location and use of PPD

  • Read sections of Dayschool Instructor SOPs

    • Outdoor Maintenance

    • Data Security

    • Radio Protocol

    • Ventilation Protocol

    • Outside Playgroup Protocol

    • Opening and Closing Walkthrough Protocols

    • Injury and Illness Protocols

    • Late Pick up Protocol

  • Review Dog Handling Techniques

    • Know all the dogs names (tested daily on this)

    • Leash/collar protocol moving dogs between rooms

    • Protocol for dogs arriving in lobby

Day 3 Training Agenda (5hrs):

  • Review Misc Protocols

    • Winter - shovel and salt

    • Data Security - personal use of company electronics

    • Radio protocol

    • Ventilation protocol

    • Opening walk through protocol

    • Outside Playgroup Protocol

    • Closing walk through protocol

    • Late pick up procedure

  • Take Test Covering Items from Day 2

    • Names of dogs in the day’s groups

    • Do opening/closing walk through

    • Clean every area covered in Day 2 Training

  • Read sections of Dayschool Instructor SOPs

    • Daycare Forms

    • Terminology

    • Kong Prep

    • Food Storage

    • Puzzles and Toy Storage

    • Crate and Rotate

    • Dog Fight Protocol

  • Test: Make a kong

Day 4 Training Agenda (5hrs):

  • Take Test Covering Items from Day 3

    • Names of dogs in the day’s groups

  • Review Dog Handling Techniques

    • Know all the dogs names (tested daily on this)

    • Read and understand the meaning of the Crate & Rotate board

    • Know the meanings of the red collars

    • Leash/collar protocol moving dogs between rooms

    • DO NOT approach a dog from over the dog’s head.  Approach from side with hand up and palm up to touch chin

    • Review protocol for dogs arriving in lobby

    • Physical Checks of dogs

    • Picking up small dogs

  • Review Forms and Reports

    • First Day Report

    • Health Report

    • Terminology

    • Behavioral Reports

    • Incident Reports

Day 5 Training Agenda:

  • Take Test Covering Items from Day 3

    • Names of dogs in the day’s groups

    • Complete example Health Report

  • Review Common Cues

    • Too Much, Enough, Time Out

  • Review Dog Handling Techniques

    • Dealing with an allergy dog

    • Moving dogs from inside to outside and back again - CHECK YARD FIRST!

    • Dogs arriving & leaving daycare - gate protocol with dogs

    • Outside playgroup protocol - heat & cold

    • Pool safety and sanitation

  • Discord use

    • Check at the beginning of every shift

    • What each channel is used for

    • What to communicate at the end of each shift

  • Review Daily Checklist Procedures 

    • Walk through building to show each task

  • Boarding Procedures

    • Checking in a boarding dog

    • Checking out a boarding dog

    • Food storage

    • Feeding & medication

    • Run cards

    • Weekend routine

    • Weekday routine

Day 6 Training Agenda (5hrs):

  • Take Test Covering Items from Day 5

    • Names of dogs in the day’s groups

  • Shadow another employee in group (All Day)

Day 7 Training Agenda (5hrs):

  • Manage group on your own (All Day)

    • Supervised for competencies