Household and Training: Dogs attending daycare must be at least 4 months old and have lived in their current household at least one month prior to evaluation. Your dog must know or be actively learning obedience cues. Your dog must know and respond to his name so that staff may use it to redirect him/her from inappropriate behaviors. If your dog does not have any obedience training or is found to be unresponsive to the use of his/her name or training cues, No Barks About It reserves the right to require your dog to attend a Day Training program during daycare at a cost of $10 per day in addition to the cost of daycare. Attendance of the Day Training program will be discussed with the owner prior to scheduling.
Current Vaccinations: All dogs attending our daycare must be current on their rabies, distemper, and bordetella (kennel cough) vaccinations and provide documentation of such. By signing this disclosure, you agree that your dog has not been exposed to distemper, rabies, parvovirus or bordetella in the past 30 days, that your dog has been inoculated as indicated by his/her records and that s/he is currently and properly licensed.
Fleas/Ticks: No Barks About It strives to be a flea-free establishment. All dogs attending daycare must be on a monthly flea/tick preventative. If your pet has any fleas they will be given a flea bath at your expense of $5 in addition to the base cost ofthe bath service in our grooming salon.
Dangerous or Aggressive Animals - Refusal of Services: No Barks About It has the right to refuse any services at any time. In the event that your animal is too stressed or becomes dangerous, No Barks About It has the right to refuse services. If your dog has a history of aggression or biting and/or shows signs of aggression or biting, No Barks About It reserves the right to refuse services and all severe incidents will be reported to local or state authorities as required by law. No Barks About it reserves the right to expel dogs who exhibit destructive behavior including door/gate jumping/rushing and/or excessively rough play. Dogs in our daycare program are on continued probation – acceptance in the program is never guaranteed and is subject to their behavior on any given day.
Sterilization: We require that all dogs attending daycare must be spayed/neutered by 6 months of age. No Barks About It reserves the right to suspend dogs from attending daycare if they are not spayed/neutered by 6 months of age, regardless of the dog’s behavior in daycare up until that point. In the case of exceptionally large breed dogs only, and at the discretion of No Barks About It, some dogs may be allowed to remain intact up to and until 12 months of age at which point they must be scheduled for sterilization or else will no longer be allowed to attend daycare. This extension will be discussed with the dog’s owner, is at the sole discretion of No Barks About It, and is subject to the behavior of the dog and others in daycare as a result of their intact status - which can often turn to unsafe or inappropriate behaviors resulting in suspension of the intact dog until s/he is sterilized. The dog may need to schedule a re-evaluation before returning to daycare after spay/neuter, depending on their length of absence or prior behavior.
Illness: If your dog is showing signs of illness (coughing, sneezing, runny eyes or nose, lethargy, diarrhea, lack of appetite, etc.) he will not be allowed to attend daycare and should be kept home. If your dog exhibits signs of illness while at daycare, you will be contacted and your dog removed from group play until s/he can be picked up.
Media Usage Rights: No Barks About It has the right to take video and photos of your dog for use on the company website, social media and marketing.
Collars and Leashes: Dogs must be on leash at all times. Retractable leashes must be locked at 6 feet or less while in the facility. No Barks About It is a “naked” daycare, so all collars and harnesses will be removed before dogs are allowed to enter the play rooms with the exception of breakaway collars such as Playsafe or Seresto flea collars. Cubbies are provided for collars and leashes to be left for the day. No Barks About It is not responsible for lost or stolen leashes, collars, harnesses, or jackets.
Scheduling: Reservations are required. You may set up a reoccurring weekly reservation or call ahead to reserve. No Barks About It reserves the right to turn away dogs who show up without a prior reservation. We ask that you notify us at least 24 hours in advance to cancel your reservation for a day so that we may offer that opening to another dog. If notification of cancellation is not received by 10am the day of the reservation, you will be charged a No Show fee for the cost of a single Full Day of daycare. If your dog has not attended daycare for more than 6 weeks without prior notice, they will be removed from the roster and you will have to get approval for attendance prior to drop-off, even on days they were previously regularly attending. A retrial may be required for dogs who have not been in attendance for more than three months. In their absence, play groups and play styles may have changed, as well as your dog’s interest in the daycare environment, for which we will need to see if he is compatible and comfortable.
General Conduct: Do not approach other dogs on leash while in the facility. Do not enter the play area. Some dogs can be reactive on leash or at the gate, which can lead to unsafe behaviors such as fighting. If there is someone already in the lobby area with their dog during drop off or pick up (especially during busy times), please wait with at least six feet between dogs to avoid unnecessary altercations. Please make use of the potty area outside to relieve your dog prior to drop-off or while you wait. If someone other than yourself will be picking up your dog, please notify staff so that we are aware of their prior authorization.
Payment: Payment is due at time of pick-up. We accept cash, Visa, MasterCard, Discover, AmericanExpress, and checks. Enrollment in Club Canine Membership requires a credit/debit card which is kept on file and charged monthly on the first day of every month for the upcoming month. There is no cancellation fee or minimum months to sign up for, but you must cancel by the last day of the month to avoid being charged for the next month. Unused membership days are non-refundable and non-transferable from month to month or to a different dog. Paws Pack days expire 12 months after their original purchase date.
Extended Stay: All dogs must be picked up by 7pm or a $1/minute extended stay fee will apply. If we cannot reach you or your listed emergency contact by 7:30pm, your dog will be brought to a boarding facility for overnight/long-term boarding. All boarding costs and any associated fees will be your responsibility.
Liability Release: Your dog is very important to us and No Barks About It would like to assure you that every effort will be made to make your animal's daycare experience as safe and pleasant as possible. Safety comes first for everyone: people as well as the animals, during daycare activities.
- Health or Medical Problems: Occasionally, the activity levels of daycare can expose a hidden medical problem or aggravate a current one. This can occur during or after daycare sessions. All medical expenses for veterinary care will be covered by the dog’s owner upon signing the service agreement.
- Accidents: Although accidents are very rare, there is a risk when dealing with pets. Dogs play with mouth and paws and, as a result, small scratches and scrapes are a normal and expected part of dog play. Your pet’s safety and comfort is our number one priority. In the event an accident does occur, you will be notified of the accident. If No Barks About It feels it is serious, and the owner cannot be contacted, No Barks About It will seek immediate veterinary care for your animal.
- Veterinarian Authorization-Medical Emergencies: This release gives No Barks About It full authorization to seek medical treatment from the nearest licensed veterinarian in the case of any medical emergencies while in the care of No Barks About It. All veterinarian costs and expenses will be the responsibility of the animal's owner.
- Boarding: No Barks About It is not a boarding facility and is not designed to be or operated to accept overnight/long-term boarding. If a dog is not picked up prior to 7:30pm on the day services are rendered, and the owner or listed emergency contact cannot be reached, we will have to bring the dog to an alternative facility for overnight/long-term boarding. By signing the release, you agree that the boarding costs and associated fees in bringing the dog for boarding will be covered by the dog’s owner.